Compatibility and security

Disabling or removing protection increases the risk of computer infection. A compatibility requirement does not establish that a file is safe. If your browser or antivirus displays a warning, stop the download or launch and send support the threat name and file source. Do not bypass the warning or restore a quarantined file without verification.

Loader diagnostics and shared troubleshooting guide

According to the developer, the updated loader checks for common problems and displays a specific error when it detects an issue preventing launch.

Official Unnamed guide: common troubleshooting for all products

Save the exact loader error text or code. Open the shared guide and find the matching issue. Follow the launch sequence for your specific product in this guide or the instructions received after purchase.

If the problem persists

Report existing bugs, crashes, performance problems or incorrect behavior to support. Include the product and game version, error text, when it occurs and what you have already checked.

The developer is currently prioritizing critical bug fixes and stability across all products. Requests for new features are separate from these bug reports.

⚙️ Preparation Before Launch (required)

Before launching the loader, follow these steps to avoid errors and issues.

Compatibility and security

The developer states that this product is incompatible with active protection components: Windows Defender, Real-time Protection.

2. Install Required Components

Make sure the following libraries are installed on your PC:

  • DirectX End-User Runtime → download
  • Visual C++ Redistributables (all versions 2015–2022) → download

Compatibility and security

The developer states that this product is incompatible with active protection components: antivirus, FACEIT Anti-Cheat. For third-party antivirus software, the developer specifies full removal rather than pausing it.

FACEIT Anti-Cheat

4. Game Settings (before launching the loader)

  1. Open graphics settings and set the lowest graphics quality
  2. Launch the game once

Install Medal.tv

Important: Medal.tv is required for the cheat to work!
  1. Download and install Medal.tv
  2. Sign in (log in) to the Medal.tv app
  3. Run Medal as administrator

Launching the Cheat

Important: before launching the loader, make sure the game and game launcher are completely closed.

Steps:

  1. Install and launch the loader
  2. Run Medal as administrator
  3. Launch the game right after the loader closes
  4. While in the game lobby, press F2 and wait for the menu to appear (this may take 10 to 60 seconds)

Controls:

  • Show/hide menu: Insert key

Troubleshooting

Menu doesn't appear or features don't work?

Important: the cheat does not work on the Firing Range. Make sure to test it in an actual match — Quick Match or Deathmatch.

If the cheat still doesn't work:

Try changing the launch order:

  1. Launch the game first
  2. Run the loader
  3. Run Medal as administrator
  4. Press F2 while in the lobby

Menu doesn't appear after injection

Check the following:

  • The game is running in Borderless Windowed mode. Fullscreen mode is not supported
  • The menu may not appear instantly — wait 30–60 seconds in the lobby
  • You should hear a beep sound
  • Press F2 only when you are in the game lobby

Check Windows settings (must be disabled):

  • Driver Blocklist
  • Windows Firewall
  • UAC (User Account Control)
  • The developer states that this product is incompatible with active protection components: SmartScreen.

Software:

  • Make sure FACEIT Anti-Cheat is not installed
  • Make sure you don't have any third-party antivirus software

Still having issues?

If the cheat won't launch or you encounter other technical difficulties:

  1. Download the file: support.exe
  2. Create a new folder and place support.exe in it
  3. Run support.exe
  4. A bundle.enc file will appear in the same folder
  5. Send the bundle.enc file to us via a support ticket in Discord